EuropeBet Support Thread

Posted 9 years ago

Hi PokerVIP members!

We are here to help you with any of your needs including

- General Queries
- Room Support
- Software Updates
- Promotions
- Site Preferences
- Game Information

+ any other matters you wish to discuss. We will also be bumping this thread with latest news & promotions.

To get an account with us please sign up Here. You will receive the highest possible returns and be part of the very special PokerVIP Top 500 rake race.

We encourage you to give our site a try. If you are looking for soft games with lots of money flying around we are the perfect poker room for you. Also make sure you check out our tournament schedule for the best value online.


onese7en

Last Post 8 years ago by

onese7en

14

Posts

5,288

Views

Copy post URL
https://www.pokervip.com/thread/view?forum=poker-room-support&slug=europebet-support-thread&nav=5628f54fd390436a0a8b45c5
0
Posted 9 years ago
apparently this site is no longer available in the uk - any idea how to get funds off as website wont allow account access
Posted 9 years ago
Hi Evansmg00,

EuropeBet have blocked the UK due to Point of Consumption Tax (POCT) regulation - this levies a 15% tax on revenue from players located in the UK. EuropeBet don't seem to wish to pay this tax and therefore have just blocked UK players.

So the thing to do would be to get in touch with EB support and say the following:

1) The block for UK player only exists due to EB wanting to be tax efficient.
2) The 15% due to POCT only applies to revenue generated from players within the UK - you do not intend to play or generate any revenue. Hence EB has no tax liability from allowing you to login and withdraw your funds.
3) EB should then allow you to login and withdraw your balance - then shutdown your account.

If you still have issues I can personally look into this for you.
Posted 9 years ago
Hi Tm,

Have tried to contact but looks like support no longer use viber and don't have an email for them on the site just a landing page saying site not accessible.

Sorry to be a pain but can you raise it with them? If they can close the acct and ship remaining funds that would be great
Posted 9 years ago
Hi @evansmg00

Please email us over your details to tom@pokervip.com and we will see what we can do.
Posted 8 years ago
Ill post the same question here as in the other europebet thread.

Any infos on Rake structure and rake type here ?
Found out only that theres 5% rake on all limits with a cap of 3GEL at Micros, 4 at smallstakes and 5 at midstakes and higher.

Given that, the rake is lower than 888 for example, BUT my PT4 is showing ~20-30bb/100 in rake paid contributed/attributed.
I would love to get some info on that.
Posted 8 years ago
Hi @Renidiekleene

Best thing for you to do here, is contact Europebets support. Go to their website here scroll to the button and click contact us. They have support via Viber which is the quickest way to get in touch.

Hope this helps.
Posted 8 years ago
Hey guys,

Did anyone of you who played on Europebet received your first deposit bonus. Because I am waiting for mine for over three months already. I'm starting to get a bad feeling about it
Posted 8 years ago
Hi @sonofanarchy1

For EuropeBet the first deposit bonus needs to be added manually. Please email me your EuropeBet login name and email address and I will get it credited for you keri@pokervip.com

Thanks
Posted 8 years ago
Still no solution to this problem... sad
Posted 8 years ago*
Hi @sonofanarchy1

Can you remind me of your email address please? Can PM if you want.
Posted 8 years ago
Hi,

is Neteller no withdrawal option anymore? Sad

Worked great many times, but now I can't find Neteller anymore, when I click on withdrawal...
Posted 8 years ago
Hi @onese7en

I am not sure if the Europebet rep will see this, your best bet is to contact their support direct and ask. I'd grab you the link but I am restricted from the UK so I can't access their website sorry!
Posted 8 years ago
Ok, thanks for answer, Keri! Smile