Posted 8 years ago*
Jon-PokerVIP: @greedisgood Welcome to level 5 Wink

I have forwarded this onto our support manager who will check chat logs/emails and see if there is anything we could have done better and more importantly find you a new deal.

Cheers

Jon


Hi Jon,

thx for your support. Now I'm reading my post again it seems like a rant, while I just wanted to give feedback. Probably language barriers Smile But I just really have a bad experience with companies that use 1)hard selling techniques and 2) don't use proper CRM etc. Just shows where the main interests in the company lies, and it isn't with their customers:)

That said, I live in belgium and they are quite strict. They've blocked all sites that aren't regulated so only sites left are PS, Unibet, Ladbrokes(I think it's microgaming network), Bwin and some really small local like Golden Palace.

Unfortunately I have an account at all of them, except Ladbrokes. I do am timing out for 6months on Bwin to get your offer for a retag on Bwin. I haven't ever played on Bwin, or deposit, I only made the account to look at the traffic.

If you guys could hook me up with something for Unibet I would really be delighted as well. 1 problem: i have an active account

And finally, maybe a bit in the gray zone, would you get in trouble by playing through vpn on a site that isn't regulated for Belgian citizens?

cheers

gig

edit: just checked latest offers, "be based offers", all sites like bet365, tiger gaming, .. get blocked by my internet provider & give a sign of the belgian gov & gambling commisision. Looks like the offers aren't that BE based ..



Posted 8 years ago*
Hi @greedisgood

Please tell me, do you use Skype at all? Would love to chat to you about your options and see what we can do for you. We should be able to sort your BWin account at the very least if you have never used it. Please add me keri.pokervip and we can have a chat. If you do not use Skype, please email keri@pokervip.com or PM me on here your BWin screen name and email and I will see what we can do.

Kind regards,
Posted 8 years ago
I would really like an answer as to when OPL added money games will b paying up to winners? game on 11/22 still hasnt been squared up- still waiting for $125 to b credited into my acr account
Posted 8 years ago
Only been a week,sometimes things take a while. Email support or click live chat and ask nicely.The support forum part isn't the most checked over/looked at thread even by support so click chat with us at the bottom right.
Posted 8 years ago
DirtyDiva: I would really like an answer as to when OPL added money games will b paying up to winners? game on 11/22 still hasnt been squared up- still waiting for $125 to b credited into my acr account


Hi Judy,

No matter how much you complain, or no matter how many different forums you post and complain on, it will not speed up your payment.

There is nothing whatsoever to indicate we do not pay people or you have anything to be worried about. All other OPL tourneys paid, all rakeback always paid, races always paid, free bankrolls paid. We give away more money than anyone else in this business by far.

I apologise for the ACR delay, but I assure you we have emailed them on multiple occassions but since it's the weekend and Thanksgiving, it seems things are a little slow. Again, I am sorry for this.

Jamie
Posted 8 years ago
Jamie:
DirtyDiva: I would really like an answer as to when OPL added money games will b paying up to winners? game on 11/22 still hasnt been squared up- still waiting for $125 to b credited into my acr account


Hi Judy,

No matter how much you complain, or no matter how many different forums you post and complain on, it will not speed up your payment.

There is nothing whatsoever to indicate we do not pay people or you have anything to be worried about. All other OPL tourneys paid, all rakeback always paid, races always paid, free bankrolls paid. We give away more money than anyone else in this business by far.

I apologise for the ACR delay, but I assure you we have emailed them on multiple occassions but since it's the weekend and Thanksgiving, it seems things are a little slow. Again, I am sorry for this.

Jamie
well seeing how peeps havent been paid-is a good indication that u arent payin
Posted 8 years ago
Ask the 1000s that get paid weekly if they pay or not. Its more to do with ACR as explained. I personally would make you wait till next thanksgiving but PokerVIP are different
Posted 8 years ago
SirLaunder: Ask the 1000s that get paid weekly if they pay or not. Its more to do with ACR as explained. I personally would make you wait till next thanksgiving but PokerVIP are different
lmfao--- well then def glad its not up to you! sorry for the griping
Posted 8 years ago*
I hope I am posting this in the right section if not please let me know which would be the appropriate one. Can someone please explain private messaging here and how it works. Right now it says I am not permitted to do that and I should contact "us"

Attached Image
Posted 8 years ago
Hey

You have to have x amount of posts and I think been a member for a week to be in a position to pm.
Posted 8 years ago
Hey yes 10 posts before you can send and receive PMs just to protect from spamming/sales from other companies.

If you are trying to contact myself drop me an email jon@ipokervip.net or PokerVIP support is hello@pokervip.com

Thanks

Jon
Posted 8 years ago
got paid
Posted 8 years ago*
Can someone recommend me a new site (ipoker) with a decent rakeback deal? It has to be a site that can be modded and work with table ninja as I like to play speed poker and use shortcut buttons. Ideally it will be a reliable site in terms of paying rakeback each month.

I had a deal with Netbet through best poker coaching that was 60% rakeback that has suddenly dropped to 10% so there is no way I am playing there now.
Posted 8 years ago
Betfair i guess Smile contact the guys @ Pokervip on Skype
Posted 8 years ago
TheGoodTheBadandTheUgly: Can someone recommend me a new site (ipoker) with a decent rakeback deal? It has to be a site that can be modded and work with table ninja as I like to play speed poker and use shortcut buttons. Ideally it will be a reliable site in terms of paying rakeback each month.

I had a deal with Netbet through best poker coaching that was 60% rakeback that has suddenly dropped to 10% so there is no way I am playing there now.


Hi @TheGoodTheBadandTheUgly

What country are you in? Let me know and I will tell you what the best deal is available to you! Smile
Posted 8 years ago
Hello you lovely Support type People!

Just found this spam attack on the forums.

https://www.pokervip.com/forum/my-poker-journey/zoom-anonymous--my-name-is-paul-and-im-a-zoom-addict?nav=56a821bdd39043e17b8b459b

Have a fun day,

Mal.
Posted 8 years ago
Pwll: Hello you lovely Support type People!

Just found this spam attack on the forums.

https://www.pokervip.com/forum/my-poker-journey/zoom-anonymous--my-name-is-paul-and-im-a-zoom-addict?nav=56a821bdd39043e17b8b459b

Have a fun day,

Mal.


Cheers for the headsup! All cleaned.
Posted 8 years ago
How do you report posts? Whole bunch of weird stuff going on in @Jon-PokerVIP sit up thread.

Posted 8 years ago
@MinerBoy23 Always just PM me buddy with the thread link and I will delete them. All have been cleaned up so far (or so i believe).
Posted 8 years ago
Hey, just signed up on Unibet thru the PokerVIP CA deals, and support is saying I don't get any free money if I'm in Canada. Supposed to be 10 lbs, right ?
Her name was Simona.