CrazyKeri

hello? is support gone? ive been trying to contact support for quite sometime now and no one is around

They are back I think. They were in vacation for 5 days or something like that.

Hey ,

Im trying to deposit at tigergaming from the UK , none of the ewallets are working.According to neteller support , this merchant isn't allowed to operate in the UK and there is getting geoblocked.How do you get your money on there?

Regards

@bigghegym Tiger only accept deposits from the UK with credit or debit cards.

If you are looking for a soft site which you deposit using Skrill or Neteller try TonyBetwhere you will received:

Attached Image

You can confirm the softness and awesome software here:

Good luck

I'm already playing at Tony's , but thanks for the offer:).Which deposit method do you recommend for ACR or Black Chip Poker, I'm struggling to find a deposit method there as well.

Sorry, but at this point I have to use the forum. Five times I talked to a Chat employee, every time I got the guarantee one will help me...

My problem, I am tracked at Betway via PokerVIP. I am correctly tracked, "Black Tier". Unfortunately my Poker Room ist still NOT confirmed at the pokervip homepage. Two or three of the chat people told me the will contact the support team. Oh, did I recommended I have used the skype channel, too? Three times.
Please have a look!:*

@IstuU Super tilted to hear you are having troubles with our support and sorry for us both that I am probably the 5th person you have spoke to.

When you say tracked on homepage I assume you mean in your my account area under poker rooms....to track data?

If you tell me what you have tried and maybe include a screenshot I can help you from there. I am sure again this is annoying for you to repeat it but it is the best I can do sorry

Cheers

Thank you for your Help, John-PokerVIP! Yes, you assume the wright.I'll post a screenshot. If you need further informations please ask for!

Attached Image

Ok perfect

So

1) When did you open this account?

2) Have you started playing on it?

3) How much have you raked?

4) Have you tried using the username or screen name in the poker room area?

Hi, Jon!

1: 6th of May (Betway)
2: Of course I did
3: About 15$
4:Username and screenname (nick) are the same at Betway: IstuU

Hi there.

Wanted to open a new Treat for my Journey but nowwhere apears the create a new treat Button.

How can I do this.

Thanks

IstuU: Hi, Jon!

1: 6th of May (Betway)
2: Of course I did
3: About 15$
4:Username and screenname (nick) are the same at Betway: IstuU

It seems like you have done everything and on my side this should mean things are fine. IF this is STILL not the case lmk and I will escalate it further.

Cheers

KreativJoker: Hi there.

Wanted to open a new Treat for my Journey but nowwhere apears the create a new treat Button.

How can I do this.

Thanks

Yo

You need to be a member for 24 hours before making a thread - just protects us from SPAM.

Can't wait to see it

Good luck

Jon

Hi IstuU,

Add your screen name IstuU to BetVictor ad you will see rake tracking.

I do apologise and I do understand this is confusing - but if you do this you will be able to track your rake.

Sorry for not getting back to you sooner on this.

@IstuU Sorry to hear about the problems you are having.

Few things to keep in mind:

1. You do not need your stats to show up in PokerVIP in order to be tracked.
2. We receive data from poker rooms intermittently i.e. We are dependent on the rooms to provide us with the info you see
3. We are taking steps to ensure our support team are better prepared to deal with such queries in the future.

Our apologies

Hi.. still no Info for my tracking on PartyPoker. My Name there is Ch1llBuddy and e-mail as noted. Waiting for tracking since 05.09.

@KreativJoker

Can you double check that you have added your login name to your dashboard for Party please? This is what tracks. If it is correct, can you PM me confirming your login name + email for the account please?

Thanks

Gave Loginname on the 05.09.16 to your support ... Ok but here again.

Logname is Ch1llBuddy and e-mail is thorsten-wild@web.de.

Yeah I just need your details to check the status of your query. OK I can see you need to deposit and play, then once our next report comes in your rake will show. All seems fine with your account. So go ahead and play and if for some reason its still unconfirmed in a week or so, let me know, but all should be good.

Add your "Room Name" username and register with PokerVIP