StanJames Help & Support

Posted 9 years agoEdited 9 years ago

Hi PokerVIP Players

We are here to make sure you guys & girls are having the best playing experience available on Stan James. Our aim is to deliver you important news, updates, features and promotions to this thread as and when they happen.

We will also be here to answer all support questions you may have. If something is causing you an issue or you just need some more information here is your best place to ask.

If you are a new customer and want to sign up please do so Here. With PokerVIP you will receive the best returns and also be part of their incredible $50k Top500 rake race.

So please fire away and we will be here to help.
CrazyKeri

Last Post 8 years ago by

CrazyKeri

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Posted 9 years ago*
Four Card Freaks check out the €12k in guaranteed Omaha Tournies running 26th October - 1st November.

The real value can be found in the Omaha Sit and Go tournies, we're adding cash to Omaha SNGs too, we reckon we'll spend over €10k in added cash prizes throughout the promo.

Need help? Leave a message here. I'm not about at weekends - if urgent jump on the live chat in the Stan James poker client.

GL GL

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Posted 9 years ago
Hi, where are my hand histories going from stan james? I want to import them into snowie but i can't see them

I have the gamedata file which it appears they are appended to but can't use that in snowie

Also, when i'm using PokerTracker4 it's working fine but the processed hands aren't being saved in the processed hand folder so I can't use that

I've also tried downloading the HH from StanJames program to a text file which also doesn't work... thanks
Posted 9 years ago
no worries sort it - easiest way is to export the hands from PT4 then import them to snowie
Posted 9 years ago
matty: no worries sort it - easiest way is to export the hands from PT4 then import them to snowie


Nice one fella Clap
Posted 9 years ago
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Can you win at least 3 heads up sit and go tournaments in a row?

Then come and show us your skills at Stan James poker from 1st November

Win as many HU SnG in a row as you can to climb one of the 3 leaderboards (low stake/ mid stake + high stake)
There's €4,000 in cash prizes in the leaderboards, plus anyone winning 3 or more in a row who makes a successful claim gets a seat at the $1,000 Heads Up Challenge freeroll on 3rd December,


GL GL
Posted 9 years ago*
Super value this Sunday exclusive @ Stan James Poker
Tournament: MPNPT Road to Vienna €3,000 Added
Time: 19:45 UK
Buy in €16.50
2.500 chips
rebuys: €5 for 90 mins (5,000 chips)
Add on: 1 after rebuy period for €10 (7,500 chips)

For every €1500 in the prizepool 1 package to play live in Vienna this January will be generated. If you can;t make it to the liv event you can sell the package you win.


You'll be playing for your €1,500 MPNPT Vienna Package which includes:

Entry into the €550 buy-in Main Event (€200,000 Guaranteed)
Entry into the €150 Side Event
Accommodation for four nights (21st - 24th January inclusive) at the Roomz Hotel Vienna including breakfast
Welcome drinks reception where you can meet the other players and the staff
€425 towards your travel and expenses

Road To Vienna Challenges

GL
Posted 9 years ago*
Are the hhs offered here 6max only? can anybody share/upload a NL10-NL20 6max database? The one offered here says 10-max and 20-max but after importing it dotn get more than 100k hands for 6max...thoughts?
Posted 9 years ago
I have question about this rb 30%. Should I get diamond status or sth automatically and then I will have 30%? If I dont have this status ,dont I get 30%?
Posted 9 years ago
Hi @12jack - The rakeback for Stan James is made up of 20% paid direct to your poker account on a Thursday and the other 10% you need to convert points. You do not get a diamond status upgrade for Stan James. If you are having any issues or want to discuss more, feel free to add me on Skype keri.pokervip and I will be happy to help.
Posted 8 years ago
Hello!

Anyone that can help me installing stanjames on my macbook air?

when i try to install the client it freezes everytime when it comes to Updating framework 0/222

what's wrong?
Posted 8 years ago
Hi @ProJondi

Sorry for the late response here by the way. Did you get the issue sorted? If not, best thing to do is hit up their live support, they should be able to help, here is the link for you.
Posted 8 years ago
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Join the €2,000 added freebuy on 1st March @ 20:30 GMT.

Buy in: free
Rebuys: €10
Add-on €15

Play 100 raked hands in the 28 days before the tournament starts for 1,000 extra chips.
Play the MPNPT Sunday Package Final on 28th Feb for 3,000 extra chips


Win a €1,500 MPN Poker Tour Sofia package and join us at the €150,000 guaranteed festival this April.

Don;t worry if you can;t make it - win a package and you can sell it to another SJ player.

Click here to learn more

GL
Posted 8 years ago
Hey guys,

I did use the IPOKERVIP sign up code, but I did not receive the first deposit bonus. It doesn't show up in the lobby or elsewhere. What can I do?
Posted 8 years ago
Hi @nojusticenopeace

For the Stan James deal, on deposits over $100 first you will receive a 20% instant bonus up to the max bonus amount of $125, this is in place before the first deposit bonus. You get 7 days to clear this or if you clear before, whichever comes first, your first deposit bonus will trigger after that.

If this is not the case and you think there may still be an issue, Stan James have a live chat support you can contact here, they will be able to assist you.

Hope this helps!
Posted 8 years ago*
Hey Keri,

thanks for your effort! Somehow, I don't see the 20% instant bonus as well. Think I'm gonna hook up the live support!

€: Got the bonus now! Wow, that was quick. Not the instant bonus, but the 1250$ one, but anyways, I am very happy now Laugh
Posted 8 years ago
Ok great to hear it was sorted so quickly for you. Best of luck! Smile
Posted 8 years ago
Hello can you help me donwload the client ? can't dl it , link doesnt work :/
Posted 8 years ago
Hi @HeisT

Try this link. If you are still having issues let me know. Also don't forget to let us know your screen name (name at the tables) + email once you have created the account so we can get your rakeback set up Smile

Keri@PokerVIP.com
Posted 8 years ago
CrazyKeri: Hi @HeisT

Try this link. If you are still having issues let me know. Also don't forget to let us know your screen name (name at the tables) + email once you have created the account so we can get your rakeback set up Smile

Keri@PokerVIP.com


Thanks solved it by disabling Kaspersky x)